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Privacy Policy

Last updated: 2026-09-08

1. Who we are

SHENHE ZHONGKE (Guangdong Shenhe Zhongke Biotechnology Co., Ltd., hereinafter "we" or "us") operates the website shenhezhongke.com. We are a B2B pet care manufacturer based in Heyuan, Guangdong, China.

2. What data we collect

We collect the minimum data needed to respond to your B2B inquiry:

  • Inquiry form data: name, company, email, phone, country, message
  • Technical data: IP address, browser type, referrer, pages visited (for site analytics — only with your consent)
  • Language preference: stored in your browser's localStorage

3. How we use it

  • To respond to your inquiry (within 48 hours)
  • To send product updates only if you opt in
  • To improve site performance (anonymized analytics only)

4. Cookies

We use a single localStorage entry for your language preference. We do not set any tracking cookies without your consent. See our cookie section for details.

5. Cookie details

  • Essential: language preference (localStorage: pp_lang), cookie consent (localStorage: pp_consent). These are required for the site to work.
  • Analytics: only loaded if you click "Accept all". We use anonymized traffic analysis to improve site content.
  • Marketing: only loaded if you click "Accept all".

6. Your rights (GDPR)

If you are in the EU, you have the right to access, correct, delete, and export your data. Contact us at wow1993.lin@gmail.com.

7. Data retention

Inquiry data is kept for 24 months. You can request deletion at any time.

8. Contact

For privacy questions: wow1993.lin@gmail.com